Certified Pre-Owned Service and Support

Service and Support from Mercedes-Benz of Akron and Mercedes-Benz

Further Information

With 1-800-FOR-MERCEDES (1-800-367-6372) you are only a phone call away from 24-hour Roadside Assistance, Sign and Drive service (a free jump-start, flat-tire change with your existing spare, or some fuel for an empty tank), Trip Interruption and trip routing, product and technical information, or anything else related to your Mercedes-Benz. Alternatively speak to our support team in Akron.

Mercedes-Benz Certified Pre-Owned Exchange Privilege

Every Mercedes-Benz Certified Pre-Owned vehicle from Mercedes-Benz of Akron is sold with a seven-day/500 mile Exchange Privilege.* If you are not satisfied, return within seven days/500 miles (whichever comes first), and the authorized Mercedes-Benz Dealer will exchange it with another Certified Pre-Owned vehicle of equal or greater value (if the buyer wishes to pay the difference).

*Speak to our staff at Mercedes-Benz of Akron for details.

Trip Interruption

Part of Mercedes-Benz Roadside Assistance, the Trip Interruption program reimburses** you for expenses up to $300 per day for up to three days in the event of a warranty-covered breakdown occurring more than 100 miles from home and causing an unexpected stay overnight.

**Reimbursement for actual documented meal, lodging and substitute transportation expenses incurred while your Mercedes is repaired at an authorized Mercedes-Benz Dealership.

Mercedes-Benz Dealer Support

Your Mercedes-Benz Certified Pre-Owned vehicle is supported by more than 300 authorized Mercedes-Benz Dealers nationwide, not just Mercedes-Benz of Akron, all of whom honor the standard Mercedes-Benz Certified Pre-Owned Limited Warranty and Extended Limited Warranty.

1-800-FOR-MERCEDES

Whether you need Roadside Assistance, product information, or you just can't remember how to program the radio, this is the magic number to call, 24 hours a day, 365 days a year.

Price excludes taxes, title, registration, $875 transportation charge, and dealer prep fee.